Shipping Information

Time in Transit

UPS Ground delivery times are one to six days, depending on location. The map on this page provides an estimate of days in transit for UPS Ground. Priority Mail Generally takes 2-3 business days. Transit times do not include the time it takes to process your order.  All orders are processed and shipped within 48 hours of receipt.

Shipping Cost

One easy way to determine shipping cost is to add items to your shopping cart and then proceed to "checkout" where you can use our shipping cost estimator. Please refer to these instructions.

Tracking Orders

We will send you a shipment notification via email the day your package ships. Email shipment notification is available only for Both USPS and UPS orders. The notification will provide you with a tracking number as well as an estimated delivery date. Your tracking number will always be posted in your online account in the event you do not receive the email sent by UPS. Simply login to your account and look at your order history to see the tracking number for your order. Watch this short video: Tracking Your Order

Express Shipments

If you need your order expedited we offer UPS NEXT DAY, UPS 2 DAY, and UPS 3 DAY. All express shipments received before 1 PM Pacific Time are shipped the same day. Any express shipment received after 1 PM Pacific Time will ship the following day. Also, keep in mind that UPS does not count either Saturday or Sunday as shipping days. This means if you select Next Day service on Friday you will not receive the shipment on Saturday, you will receive it on Monday. UPS does not count the day the package shipped as a 'shipping day'. As an example, if UPS 2 Day is selected on Monday the box will be delivered on Wednesday, not Tuesday.


Free Shipping

Orders of $600 or more addressed to a physical location (sorry, no PO Boxes) within the contiguous United States qualify for free UPS Ground shipping.

Alaska and Hawaii

We gladly ship orders to Alaska and Hawaii. The only caveat is that the shipping fee is higher. UPS will only ship using air service which includes Next Day Air and Second Day Air. Priority mail is also an option at a slightly lower rate than what UPS offers. Parcel Post shipments to Hawaii are VERY slow. Delivery can take 4-6 weeks. We suggest that people in Hawaii do not select Parcel Post.

PO Boxes and APO/FPO Shipping

We happily ship to PO boxes, as well as APO/FPO addresses via USPS Priority Mail service. The transit time for priority mail is generally three business days. Keep in mind that your order will take 48 hours to process before we ship.


We ship to all International Countries. We use International Priority Mail to ship orders to a select group of international locations. We will not ship to international countries using USPS Parcel post as this service can take up to six weeks for some destinations. Please do not order our products until you have checked with your government agencies to determine if the items you are ordering are allowed to be imported into your country. It is also important that you confirm and understand all additional charges that may be assessed on the shipment you intend to import. Monterey Bay Herb Company will not be responsible for items that are rejected at your border or any additional fees including brokerage fees, duties, taxes and clearance charges.

UPS Orders to Canada

If you are having an order shipped to Canada via UPS be aware of the fact that UPS will be collecting fees above and beyond the total of the order you placed with Monterey Bay Herb Company. They will collect taxes, duties and a UPS brokerage fee. These fees must be paid directly to UPS before they will deliver the package to you. These fees will be large. As a rough estimate expect to pay about 40% of the total order that you placed with Monterey Bay Herb Co.